Shipping Policy

Our Shipping Policy

Welcome to Do Bhai Masala, your trusted source for exquisite spices and culinary delights. To ensure a transparent and satisfying shopping experience, we have outlined our Shipping and Delivery Policy below:

Last Updated: 16.11.2023

  • Shipping Areas:

    We currently ship within India. Please check our delivery coverage during the checkout process.

    • Order processing Time: 
    Orders are typically processed within 1-2 business days.
    • Shipping Time:

      Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location. Estimated delivery times will be provided during the checkout process.

      • Shipping Providers:

        We partner with reputable courier services to ensure the safe and timely delivery of your orders. Once your order has been dispatched, you will receive tracking information to monitor your shipment.

        • Shipping Charges:

          Shipping charges are calculated based on the weight of your order and the shipping destination. The applicable shipping charges will be displayed during the checkout process.

          • Free Shipping:

            We offer free shipping on orders over Rs 1000. The free shipping threshold is subject to change, and the current threshold will be displayed during the checkout process.

            • Order Tracking:

              Once your order is shipped, you will receive an email with tracking information. You can track the status of your shipment using the provided tracking number.

              • Delivery Delays:

                While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, holidays, or other events may cause delays. We appreciate your understanding in such situations.

                • Incomplete or Incorrect Address:

                  Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues resulting from incomplete or incorrect addresses provided by customers.

                  • Shipping Restrictions:

                    Certain products may be subject to shipping restrictions based on local regulations. Please check the product page for any specific shipping limitations.

                    • International Shipping:

                      We currently do not offer international shipping. Our services are limited to addresses within India.

                      • Contact Information:

                        If you have any questions or concerns about our Shipping Policy, please contact us at Do Bhai Masala,

                        M/s: Bissau Masala House

                        G-31, RIICO Industrial area, Ramgarh Shekhawati District, Sikar, Rajasthan, 331024

                        GSTIN: 08BMAPK9417L1ZP

                        Email: dobhaimasala@gmail.com

                        Thank you.