Shipping Policy
Our Shipping Policy
Welcome to Do Bhai Masala, your trusted source for exquisite spices and culinary delights. To ensure a transparent and satisfying shopping experience, we have outlined our Shipping and Delivery Policy below:
Last Updated: 16.11.2023
- Shipping Areas:
We currently ship within India. Please check our delivery coverage during the checkout process.
- Order processing Time:
- Shipping Time:
Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location. Estimated delivery times will be provided during the checkout process.
- Shipping Providers:
We partner with reputable courier services to ensure the safe and timely delivery of your orders. Once your order has been dispatched, you will receive tracking information to monitor your shipment.
- Shipping Charges:
Shipping charges are calculated based on the weight of your order and the shipping destination. The applicable shipping charges will be displayed during the checkout process.
- Free Shipping:
We offer free shipping on orders over Rs 1000. The free shipping threshold is subject to change, and the current threshold will be displayed during the checkout process.
- Order Tracking:
Once your order is shipped, you will receive an email with tracking information. You can track the status of your shipment using the provided tracking number.
- Delivery Delays:
While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, holidays, or other events may cause delays. We appreciate your understanding in such situations.
- Incomplete or Incorrect Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues resulting from incomplete or incorrect addresses provided by customers.
- Shipping Restrictions:
Certain products may be subject to shipping restrictions based on local regulations. Please check the product page for any specific shipping limitations.
- International Shipping:
We currently do not offer international shipping. Our services are limited to addresses within India.
- Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact us at Do Bhai Masala,
M/s: Bissau Masala House
G-31, RIICO Industrial area, Ramgarh Shekhawati District, Sikar, Rajasthan, 331024
GSTIN: 08BMAPK9417L1ZP
Email: dobhaimasala@gmail.com
Thank you.